How can I upgrade to Release 24.0?

Existing customers can access the upgrade files through the Customer Portal . Simply navigate to ‘Downloads’ > ‘Products’ > ‘Upgrade’ and follow the instructions for Release 24.0.

Is Release 24.0 backward compatible with previous versions?

Yes, Release 24.0 maintains compatibility with specific earlier versions, ensuring that upgrades can be smoothly implemented following a specific sequence (refer to the Product Availability Matrix in the Customer Portal ). Any configurations and customizations made at designated enhancement points will be preserved through the upgrade process

How long does the upgrade process take, and will it affect my daily operations?

The time required for the upgrade process can vary based on your system and data volume. Typically, it takes 1 to 2 days for a BASIS resource to install. We recommend scheduling the upgrade during off-peak hours to minimize the impact on your daily operations. Our support team can help you plan the upgrade at a convenient time.

Where can I find documentation for Release 24.0?

You can download the release documentation in the Customer Portal . Alternatively, you can login to the GIB Community to read through Release 24.0 highlights and ask questions or provide feedback.

Who can I contact if I encounter issues or have questions during the upgrade process?

Please login to the Customer Portal and submit a support ticket or contact your ifm account manager.

Can ifm perform the upgrade?

Yes, we can have our BASIS resources complete the upgrade for you as long as we have proper system access. Testing would remain the responsibility of the customer. For more information please reach out to your ifm account manager or complete the request form below.

What's New in Release 24.0

Upgrade today for enhanced performance in Demand Planning, Inventory Management, Procurement, and Production Planning

Enhance demand forecasting with AI-powered demand sensing and streamlined data analysis through a new Fiori app. Achieve optimal inventory levels with real-time insights and sophisticated stock analysis tools. Refine procurement processes with improved material requirements planning features for more efficient operations and stronger supplier partnerships. Optimize production planning with AI-driven scheduling for the most efficient resource utilization.

Demand Planning

Enhanced demand forecasting

Facing inaccurate demand predictions leading to stock shortages or overstocking?

Release 24.0 introduces AI-driven demand sensing for accurate, real-time forecasts and a new Fiori app to analyze planning data. Achieve higher fulfillment rates, reduce excess inventory, and enhance customer satisfaction.

Learn more about enhanced demand forecasting

Inventory Management

Advanced inventory optimization

Struggling to visualize true inventory levels and make informed decisions?

Release 24.0 introduces new Fiori apps for live stock analysis, providing a comprehensive view and management of inventory levels. Minimize carrying costs, improve stock levels accuracy, and ensure product availability.

Discover advanced inventory optimization

Procurement

Streamlined procurement processes

Are tedious and time-consuming procurement tasks leading to operational delays?

Release 24.0 provides enhanced scheduling features and improved vendor settings for Material Requirements Planning to streamline procurement operations. Benefit from faster procurement cycles, improved supplier relationships, and reduced operational costs.

Explore streamlined procurement processes

Production Planning

AI-driven production scheduling

Are rigid and complex production schedules affecting delivery times and resource utilization?

Release 24.0 introduces the Graphical Planning Fiori App and enhancements to Factory Optimization Excellence (FOX) for agile production scheduling. Optimize production flow, reduce lead times, and maximize resource efficiency.

Learn more about AI-driven production scheduling

FAQs

Ready to upgrade to Release 24.0?

If you have any questions or would like to see a demo of specific features or enhancements, fill out the form below.